Privacy Policy

At E&S Construction And Remodeling LLC, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

We collect information that you provide directly to us when you:

• Request a quote or consultation through our website

• Contact us via WhatsApp messaging

• Fill out our contact forms

• Engage our construction or remodeling services

The types of information we may collect include:

• Name and contact information (phone number)

• Project details and specifications

• Property address for service delivery

• Communication preferences

We do NOT collect email addresses through our website forms. All communications are handled via WhatsApp or phone calls.

We use the information we collect to:

• Provide quotes and consultations for your remodeling projects

• Communicate with you about your project via WhatsApp or phone

• Schedule appointments and coordinate work

• Process payments and maintain records

• Improve our services and customer experience

• Send project updates and important notifications

• Comply with legal obligations and maintain insurance records

We use Google Analytics to understand website traffic and improve user experience. This service may collect anonymous usage data.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With subcontractors or suppliers as necessary to complete your project

• With our insurance provider (Benchmark Insurance Company) as required

• To comply with legal obligations or respond to lawful requests

• To protect our rights, property, or safety, or that of our clients

• With your explicit consent

All third parties with whom we share information are required to maintain confidentiality.

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your information is stored securely and accessed only by authorized personnel who need it to provide services to you. We use encrypted communication channels (WhatsApp) for sensitive discussions.

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information (subject to legal retention requirements)

• Opt-out of non-essential communications

• Withdraw consent for data processing

To exercise these rights, please contact us directly via phone or WhatsApp. We will respond to your request within a reasonable timeframe.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on our website with an updated 'Last Updated' date.

Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.